Purchase Protection

The LCU MemberCard debit card comes with built in purchase protection insurance and extended warranty insurance.

Imagine the benefit of automatic protection.

Ever get home after a day of shopping for that perfect gift only to discover something is damaged and the retailer won’t offer a return? Ever worry that your new flat screen TV will suddenly decide not to work, the week after the warranty expires?

Don’t worry. You’re covered every time you use your MemberCard debit card to make a purchase. Best of all, there are no forms to fill out, no applications and no extra cost!

How does the program work?

It’s simple. Every time you use the MemberCard debit card for an Interac direct payment purchase, you’re protected with the following benefits:

Buyer Protection

This coverage offers protection on the purchase of most retail items – and that includes gifts! For a full 90 days after the purchase, the item is protected if it’s stolen, dropped and broken or even consumed in a fire.

For example, if you’re wrapping that expensive crystal vase and it suddenly crashes to the floor, you’re protected.

Valid claims will be satisfied either by replacing the lost or damaged item, or by a cash payment in an amount not to exceed the purchase price.

Extended Warranty

The program doubles the warranty period of a purchased item up to one entire year, as long as the manufacturer’s warranty is valid in Canada for five years or less. For example, when you purchase a TV, the manufacturer would typically offer a one year warranty. But if you use your Member Card debit card for the purchase, the TV would be protected for an additional one year period.

Chequing Accounts too!

Shopping at a merchant who doesn’t offer Interac Direct Payment? No problem! You can make a purchase using a cheque drawn on your insured account and receive the same protection for you purchase.

What is not covered?

Items not covered include: cash, travelers cheques, motorized vehicles, animals and living plants.

Making a claim?

Just be sure to keep a copy of your transaction record, the merchant bill, and (for warranty claims) the manufacturer’s warranty. Simply call 1 877 564 2847, ext. 6895 (open 24/7) and a Claims Representative will assist you. You will need to fax or email in copies of your documentation. An adjuster will contact you to advise how your claim will be processed.


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