Member Service Advisor

Position Name

Member Service Advisor

Position Description

As Member Service Advisor this position is required to demonstrate aptitude as a trusted advisor by fulfilling the requests and transactions of members. This position will recognize member needs and successfully make referrals to appropriate trusted advisor. In addition, the Member Service Advisor must ensure all assigned deposit activities are in compliance with legislation, regulations, policy and procedures.

Qualifications Required

  • Strong communications & customer service skills
  • Computer literacy
  • Basic accounting skills
  • Cash handling experience

What we offer:

  • A culture that values and recognizes your abilities to be successful and help others to be successful
  • A tenured team of professionals that provide trusted advice every day
  • A member centric organization that understands that happy members start with happy staff
  • Total compensation and benefits package
  • Awesome financial perks (besides the take home pay)
We know how competitive the marketplace is for great employees, but we strive to be considered one of the best employers in the Lakeland. With a 90% satisfaction score from our staff this year, we have proof that we are doing a few things right.

Closing Date

We thank all applicants for their interest, only those under consideration will be contacted. This position will remain open until filled.

Job Location

Cold Lake, AB

How to Apply

To start the conversation regarding your fit for this role, please submit your resume to


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