Member Service Advisor

Position Name

Member Service Advisor

Position Description

As a Member Service Advisor this position is required to demonstrate aptitude as a trusted advisor by fulfilling the requests and transactions of members. This position will recognize member needs and successfully make referrals to appropriate trusted advisor. In addition, the Member Service Advisor must ensure all assigned deposit activities are in compliance with legislation, regulations, policy and procedures.

Qualifications Required

Responsibilities:

Our Member Service Advisor (MSA) position is required to demonstrate aptitude as a trusted advisor by fulfilling deposit related requests and transactions for our members. Our MSAs support our members by recognizing their needs by offering solutions or referring them to an appropriate trusted advisor. In addition, the Member Service Advisor must ensure all assigned deposit activities are in compliance with legislation, regulations, policy and procedures.

  • Provide a range of deposit and cash transactions
  • Fulfill member requests and provide referrals when appropriate
  • Balancing and cash handling

Requirements:

  • Strong communications & customer service skills
  • Computer literacy
  • Basic accounting skills
  • Cash handling experience

Perks:

  • A culture that values and recognizes your abilities to be successful and help others to be successful
  • A tenured team of professionals that provide trusted advice every day
  • A diverse team environment and opportunities to learn and grow your career
  • A member centric organization that understands that happy members start with happy staff
  • Competitive total compensation and benefits package

Closing Date

We thank all applicants for their interest, only those under consideration will be contacted. This position will remain open until filled.

Job Location

Bonnyville, AB or Cold Lake, AB

How to Apply

For more information visit our website at www.lakelandcreditunion.com or submit your application to careers@lakelandcreditunion.com.



 

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