About Online Banking

Increased Authentication

Please be advised that soon you will no longer need images for increased authentication as more sophisticated technologies have now been built into all major web browsers. The image you previously selected will no longer appear.

Increased Authentication provides an additional layer of security to the login process. This feature requires you to select an image, write a security phrase, and select three security questions. The process cannot be done on a smartphone and must be done from a desktop or laptop computer.

How It Works

When you log into online banking from a computer that is not registered as trusted, you will have to answer one of your three security questions. You will then view your image and phrase, then enter your PAC. Do not enter your PAC if the wrong image is shown as this could indicate a security issue. Contact your financial institution if this happens.

Registering your computer for faster logins

You can speed up the login process by opting to register your computer. When you log in from a registered computer, you don't have to answer a security question before viewing your personal image (please see note above) and entering your PAC.

Registering your home or personal computer is highly recommended for faster logins. You should not register shared or public computers.

Cookies are used to identify registered computers. If you clear your cookies, you will have to re-register your computer.


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