Ronda joined LCU in 2010 as a Consumer Lending Manager, furthering her lifelong career in the financial services industry. She was subsequently promoted to VP Member Services, and then to her current position as Vice President, Credit. As part of our executive leadership team, Ronda provides overall strategic direction to the organization and manages the retail banking team to deliver superior member service. Her team describes her as an empathetic, patient, and approachable leader. She’s worked in nearly all of the positions she now manages, and that gives her an understanding and respect for each role. Ronda has a passion for creating strong relationships, both with members and staff. She feels like she can make a difference in the lives of her members and her staff, and to Ronda that’s what makes coming to work worth it.

Karen joined LCU in 1996 and has gained experience in multiple areas of our business. In 2015 she started her current role as AVP, Innovation and Member Solutions where she is responsible for overseeing project management, centralized services, and for managing the banking system department and all related ancillary products. Previously Karen managed our IT department.

As a member of our executive team, Karen contributes to LCU’s strategic and operational planning. She is an executive of the Credit Union Technology Alliance Group—a group of Alberta credit unions that looks for solutions to their technology and banking system needs. Members and staff appreciate Karen’s eye for detail, keen memory, and her well-honed expertise. Karen enjoys the investigative nature of her job, and finding products and services that best suit our member’s needs. Recently, Karen earned her CUES Payment Strategist and Lean Six Sigma Green Belt certifications.

Kassi started her career at Lakeland Credit Union in 2014 after graduating from the University of Alberta with a Bachelors of Commerce degree.  From her initial role as an Accounting Assistant, she soon moved into the position of Financial Analyst, and then into her current post as Manager, Finance and Risk, where she is responsible for corporate liquidity, investments, and risk management related to LCU’s financial activities. She offers leadership and strategic financial analysis in the areas of forecasting, budgeting, cost reduction, and operational performance.  Kassi’s co-workers turn to her for Microsoft Excel expertise, her keen memory and eye for detail, and her broad finance knowledge.  Kassi strives to help members while creating sustainable growth for LCU. She enjoys the leadership and development aspects of her job, and watching her team develop.

Phone: 780-812-3611 Bonnyville, AB

Susan Urichuk-Roth joined CFB Cold Lake Savings and Credit Union in 1985, before it underwent a series of mergers to eventually become Lakeland Credit Union. She worked her way up through various positions from loan clerk, to lender, supervisor, and to her current post as Branch Manager, Cold Lake. Susan’s many members are happy to refer her to their networks, citing her strong work ethic, professionalism, and helpful nature.

Phone: 780-594-7645 Cold Lake, AB

Kimberley has a unique perspective that many of our Cold Lake members appreciate as she grew up in a military family with two brothers. When she is not spending time with her four children and two grandchildren, she likes to create beautiful quilts or curl up with a good book. Her friends will let you know she loves 80's memorabilia and is a self-proclaimed Star Wars geek.

Kimberley helps by taking members on a financial journey daily in all aspects of her advice. From daily transaction questions to investing for retirement and making big purchases, Kimberley guides her members in achieving financial freedom and individual fiscal goals.

Phone: 780-594-7635 Cold Lake, AB

Phone: 780-812-3652 Bonnyville, AB

Phone: 780-812-3648 Bonnyville, AB

Phone: 780-343-1139 Bonnyville, AB

Phone: 780-812-2842 Bonnyville, AB

Growing up at Moose Lake, Beau is in touch with the needs of business owners in the Lakeland. He understands the unique perspective and challenges this region experiences as his parents were local business owners. Beau loves the outdoors, fishing, and golfing. While playing hockey full time, he completed a Bachelor of Commerce with a double minor in finance and leadership at Concordia University and graduated with distinction. Beau provides exceptional service to his members, addressing their future and current needs with practical and easily implemented solutions that are effective and profitable.

Phone: 780-594-7632 Cold Lake, AB