Executive Team

John Peters
President and Chief Executive Officer

Ronda Morin
Vice President, Member Experience

James Olson
Vice President, Culture and Governance

Kevin Bos
Vice President Finance and Risk

Sean Tiernay
Vice President, Credit Risk Management

Douglas Ebner
Vice President, IT and Operational Excellence

Karen Dows
AVP, Innovation and Member Solutions

Paul McWilliams
AVP, Member Experience, Cold Lake

Pauline De Leon
AVP, Member Experience, Bonnyville
As a member of our executive team, Karen contributes to LCU’s strategic and operational planning. She is an executive of the Credit Union Technology Alliance Group—a group of Alberta credit unions that looks for solutions to their technology and banking system needs. Members and staff appreciate Karen’s eye for detail, keen memory, and her well-honed expertise. Karen enjoys the investigative nature of her job, and finding products and services that best suit our member’s needs. Recently, Karen earned her CUES Payment Strategist and Lean Six Sigma Green Belt certifications.
Management Team

Kami Cline
Associate Manager, People & Culture

Jason Cusack
Manager, Information Systems

Miranda DeMerchant
Personal Banking Manager, Bonnyville

Kassandra Fransen
Manager, Finance and Risk

Nikita Normand
Manager, Service Centre

Sylvia Slowski
Controller

Rob Stevenson
Manager, Credit Adjudication

Susan Urichuk-Roth
Personal Banking Manager, Cold Lake
Kassi started her career at Lakeland Credit Union in 2014 after graduating from the University of Alberta with a Bachelors of Commerce degree. From her initial role as an Accounting Assistant, she soon moved into the position of Financial Analyst, and then into her current post as Manager, Finance and Risk, where she is responsible for corporate liquidity, investments, and risk management related to LCU’s financial activities. She offers leadership and strategic financial analysis in the areas of forecasting, budgeting, cost reduction, and operational performance. Kassi’s co-workers turn to her for Microsoft Excel expertise, her keen memory and eye for detail, and her broad finance knowledge. Kassi strives to help members while creating sustainable growth for LCU. She enjoys the leadership and development aspects of her job, and watching her team develop.
Phone: 780-812-3611 Bonnyville, AB
Member Experience Team

Aastha Sarangal
Financial Advisor

Ahmed El Nomani
Financial Advisor

Beau Ferbey
Relationship Manager

Camille Gresola
Financial Advisor

Huguette Coulombe
Relationship Manager

Kimberley McRae
Mobile Mortgage Specialist, Cold Lake

Maia Garcia
Financial Advisor

Mary Ann Lo
Financial Advisor

Sam Sheppard
Small Business Advisor

Tyler Sylvestre
Relationship Manager

Usfandiar Sukhia
Sr. Relationship Manager
Phone: 780-812-2842 Bonnyville, AB
Growing up at Moose Lake, Beau is in touch with the needs of business owners in the Lakeland. He understands the unique perspective and challenges this region experiences as his parents were local business owners. Beau loves the outdoors, fishing, and golfing. While playing hockey full time, he completed a Bachelor of Commerce with a double minor in finance and leadership at Concordia University and graduated with distinction. Beau provides exceptional service to his members, addressing their future and current needs with practical and easily implemented solutions that are effective and profitable.