Recognize it. Report it. Stop it.
Lakeland Credit Union does our best to safeguard your interests, but you should also take precautions to protect your identity and your money.
Safety Precautions for Digital Banking
- We will never ask you to provide your personal passwords, personal information numbers, sensitive personal information, or login information in an email.
- Type our web address into your browser yourself instead of clicking on a link in an email or electronic message to navigate to our website.
- When banking online, check the address of any pages that ask you to enter personal account information. Any legitimate digital banking site will begin with ‘https’ in the toolbar at the top of the page to indicate that the page is secure.
- Look for the padlock found in the address bar. If the page is legitimate, by clicking on the padlock, you can view the security certificate details for the site. A fraudulent site will not have these details, or will not have the correct details.
- Review your account activity on a regular basis to check for any transactions or activity that you don’t recognize.
- Don’t send personal identification information over the internet. Hackers can easily retrieve sensitive data that is sent over an unsecured internet connection.
- Try not to use your SIN as a form of identification. Use other identification whenever possible.
- Be careful about what you throw out or recycle. An identity thief will pick through your garbage or recycling bins. Be sure to shred receipts, tax returns, financial statements or anything with personal or financial information
If you think you have been a victim of identity theft or suspect your account has been compromised: