• No member accounts were debited twice – all duplicate transactions will be automatically reversed.
• No action is needed at this time – billers are aware of the issue and will handle corrections.

What you can do:

• Monitor your biller accounts for reversals over the coming weeks.
• Ensure sufficient funds/credit to cover the original payment amount.

We appreciate your patience as this is resolved. For any questions, get in touch with us at 780-826-3377 or admin@lakelandcreditunion.com. 

Mobile Banking - Apple Devices

Please be advised that the widget feature for mobile banking is not functioning properly on Apple devices after the iOS 18 upgrade. As a result, the feature that shows favorites and account balances has disappeared from the "Today View" on users' devices. However, the widgets are still visible on the pre-login screen of the iOS app, which remains unaffected by the upgrade.  We are actively working to resolve this issue and apologize for any inconvenience it may cause.