As part of our commitment to maintaining high standards of security and compliance, we are currently updating our records to ensure all member information is complete and up to date. If you have missing or outdated information we will be reaching out via email, phone call and in branch to request updates.

Starting Date: Nov 19, 2025

What to Expect

Our team may ask you to confirm or update details such as your address, identification documents, employment information, purpose and intended nature of membership or intended use of your accounts. These updates help us protect your account and ensure we meet legal obligations.

What We will Never Ask

Please be aware that fraudsters may attempt to impersonate our staff. For your safety, remember:

• We will never ask for your PIN, online banking passwords, or security codes.
• We will never request you to transfer funds or share login credentials.
• If you ever feel unsure about a call or email, hang up or do not respond, and contact us directly using the official contact information on our website or come into branch.

Your security is our top priority. If you suspect suspicious activity or receive a message that seems unusual, please report it to us immediately.

We’re with you for Every Step 

If you have questions or need assistance after the update, our Member Service Team is here to help. Call 780-826-3377.