Sign In
Sign In

Digital Banking Update

Get Ready for Launch 

Coming November 12-13, 2026

Multi-Factor Authentication (MFA) adds an extra layer of security to your online banking with a quick verification step.

Here are a few things to complete before November 12-13 for a smooth launch day. 
Confirm your Contact Information
Make sure your phone number and email address are up to date: 
  1. Log in to the app
  2. Select More > Profile > Contact Info
  3. Confirm your phone number and email address 
You'll need current contact information to set up MFA and access your account. 
Know your username
You'll need your username and password the first time you sign in after the update. 
  - If your username is saved on your device, take a moment to confirm you know it. 
  - Face ID and fingerprint sign-in won't work until MFA setup is complete. 
 
Having your username ready will make setup quick and easy. 


Turn on automatic updates
Our updated mobile banking app is coming soon.  
  - Turn on automatic updates to receive the new app automatically.
  - Older app versions may no longer work after the updates.
 
Already have automatic updates turned on? You're all set! 

Launch Day

Launch day is November 12-13. Your first sign-in may take a few extra minutes while you update the app and set up MFA. Once complete, your future sign-in will be quick and easy. What you can expect when the upgrade goes live. 
Update your App
A quick app update is required before your first login after launch. 

The update will be available in the App Store and Google Play after launch day.
Set up MFA
All members will be asked to set up MFA the first time they sign in after the update. This only takes a minute.

Choose how you verify 
Select the verification option that works best for you: 
 - Push Notifications (recommended)
 - Web Authentication
 - Text
 - Voice Call 
Turn on Face ID or Fingerprint Login
After MFA is set up, you can turn your Face ID or Fingerprint login back on:
- More > Security Settings > Biometric Authentication > Toggle on 

FAQ

MFA is an extra layer of protection for your digital banking. 

When you log in, you'll confirm your identity using your password on your cell phone or computer. 

This simple one-minute step helps keep your accounts safer from unauthorized access. 
Yes, members are required to sign up for MFA as part of this security update. There is no option for members to bypass the MFA registration process. 
Members cannot have more than one MFA method on their profile. Push is the default recommended method. This is the fastest and easiest method. 
After MFA launches, biometric login will be temporarily disabled until you've completed MFA once. 

Once you log in successfully, you can turn biometrics back on and it will continue to serve as your quick and secure login method. 

To turn on go to: More > Security > Settings > Biometric Authentication and toggle it on. 
This website uses cookies to improve your user experience. By continuing to browse the site you are agreeing to our use of cookies.